Prime Tech

Complete Help-desk Support for Your Business

What is worse than a broken or slow computer? Time and money wasted from lost productivity!

Every minute counts in today’s business. Do your employees waste time trying resolve their own problems? Are their computers not performing how they should? Is your business vulnerable to the vast array of IT problems which commonly occur in today’s corporate world?

Primary Consulting Services’ Managed Help-desk service provides the skilled IT resources and domain expertise through a combination of onsite and remote support to keep your desktops and laptops at peak performance.

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Benefits of a Managed Help-desk solution

  • Fully Managed Solution for a lower cost than an Internal IT Department Many businesses do not require the employment of a full time Internal IT Department. Prime Tech provides you with all the benefits of an IT department at a fraction of the cost. Your employees have access to our skilled technicians through regularly scheduled visits to your office and as needed through our remote support.
  • Reduce Operating Costs Issues with your computers can stop you from being 100% productive at work. This costs the company a lot of money in lost productivity and in opportunity costs. Hardware and software related issues can arise at any time and often require a skilled technician to diagnose and re-mediate.
  • A Flexible Help-desk Solution Our help-desk offer the appropriate combination of onsite and remote support for any size of company and network.
  • Comprehensive Software Knowledge No longer will your employees waste time trying to find or learn how to use common office software. Our skilled team of technicians will provide assistance and training on the applications your employees use daily.
  • Total Peace of Mind Keeping all your computers running at peak performance can be time consuming and an issue can cause extensive downtime. Now you can rest assured that all your employees have access to a team of skilled technicians 24/7.